Last Updated on August 6, 12.
We’ve tried to keep it as simple as possible, but if you have any questions please contact us.
Digital DUMBO, LLC (“Digital DUMBO”, “we” or “us”) is a New York limited liability company that promotes digital culture events and communities.
Information we collect
We collect certain information to provide better services. You actively provide some information, and some is provided passively through your use of our Services.
Information You Actively Provide. For example, many of our services require you to sign up for a Digital DUMBO Account. When you sign up, we ask for personal information, like your name, business and email address. You may also be able to sign up through Facebook Connect, with your Twitter account, or with similar social media login credentials.
Information Gathered from Passive Use.
We may collect information about how you use Digital DUMBO services and how you interact with our content and sponsors. For example, we may collect information through Google Analytics. This information includes:
Device information We may collect device-specific information such as your hardware model, operating system, unique device identifiers, mobile network information and phone number. We may associate your device identifiers with your Digital DUMBO Account.
Log information When you use our services or view our content, we may automatically collect and store certain information in server logs. This information may include: details of how you used our service; IP address; browser type, browser language, the date and time of your request and referral URL; cookies that may uniquely identify your browser or your Digital DUMBO Account.
Location information When you use a location-enabled Digital DUMBO service, we may collect and process information about your actual location.
Local storage We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Twitter Feed. For users that choose to provide their twitter handle, we may aggregate data from Twitter to help us provide analytics and present insights via the website.
How we use this information
We collect information in order to maintain and improve our services, to develop new ones, to personalize your experience, and to protect Digital DUMBO and our users. We may also use this information to offer you tailored content, including more relevant advertisements. In some instances, your personally identifiable information may be associated with passively collected activity information.
When you contact Digital DUMBO, we may keep a record of your communication in order to, for example, help provide better customer service.
We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements, but we will not spam you with a high volume of emails. We may send segmented communication via email, but only to users that choose to opt-in to this feature.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
Digital DUMBO may process your information on a server located outside the country where you live.
Information You Submit
Public Content. Your reviews, photos, check-ins, comments, account profile, and other content you post to our services are meant for public consumption. We may display this content on the Site, and further distribute it to a wider audience through third party sites and services, including search engines.
Credit Card Purchases. If you purchase tickets, business advertising, deals, or other Digital DUMBO products or services, we may collect and store billing and credit card information. This information will only be shared with third parties who perform tasks required to complete the purchase transaction (such as fulfilling orders and processing credit card payments). When you submit credit card numbers, we encrypt that information using industry standard technology.
Although we may retain certain details of transactions or payments you make, we will not keep your payment source account number without your consent.
Information we share
Legal. We will share personal information with companies, organizations or individuals outside of Digital DUMBO if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable Terms of Service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of Digital DUMBO, our users or the public as required or permitted by law.
Aggregate Information. We may share aggregated, non-personally identifiable information publicly and with our partners – like sponsors, advertisers or connected sites. For example, we may share information publicly to show trends about general membership statistics, event participation and use of our services.
Service Providers: We outsource some of our technical and customer support, tracking and reporting functions, quality assurance testing, payment processing functions, and other services to third parties. We may share your information with them so that they can perform their services.
Facebook Connect and Twitter. You may link your Facebook, Twitter and similar social media accounts to Digital DUMBO services. This may facilitate the sign-up process, help you connect and share public content with your friends and followers. You may also be able to make public comments using your social media account identity and credentials. We may collect and store information identifying your account with such a third party social media service. You can disable the social media features at any time by logging into your profile and selecting the option to disconnect your social media account.
Affiliates. We may share certain information with companies controlled by or under common control with us. We occasionally work with trusted but non-affiliated promoters, and we may share information with them to make the events run smoothly.
You may set your browser to block all cookies, including cookies associated with our services. Remember that many of our services will not function properly when cookies are disabled.
Accessing and updating your personal information
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Data Retention and Account Termination
We may retain your information as long as permitted or required under the law. If you terminate your account, your comments and reviews may remain publicly accessible.
We will respond to requests relating to personal data sent from within the European Union according to the procedures mandated by the member state from where the request is sent.
Digital DUMBO is intended for adult audiences. It is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact our administrator. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account.
We use a commercially reasonable level of skill and care to protect our users from unauthorized access to information.
US-EU Safe Harbor Framework
Digital DUMBO is committed to resolving privacy and data collection complaints. European Union citizens with questions or complaints should contact Digital DUMBO at:
If we cannot resolve the complaint ourselves, they may be brought before a JAMS arbitration.